Special Study

What the Forrester Consulting Total Economic Impact™ (TEI) study revealed about the ROI on sales tax automation

Return on investment (ROI) has become the main method for many organisations to make decisions and the key metric for evaluating technology investments.

To increase their value within the organisation, corporate tax teams need to persuade senior leadership of the benefits of sales tax automation. To succeed, it is now more important than ever to construct a business case with a thorough return on investment illustrating how much implementing the technology will cost and how it improves operations and generate savings.

Forrester Consulting Total Economic Impact™ study findings

Earlier this year Thomson Reuters commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and to examine the potential return on investment (ROI) that would be realised by deploying ONESOURCE Indirect Tax. The goal was to create a framework that would identify the cost, benefit, flexibility, and risk that would affect the investment decision. Forrester surveyed seven representatives with experience using ONESOURCE Indirect Tax.

See the ROI uncovered by the Forrester TEI Study

Get your complimentary copy of The Total Economic Impact™ of Thomson Reuters ONESOURCE Indirect Tax so you can create a framework to evaluate the potential impact of ONESOURCE Indirect Tax on your organisation. Learn how over three years, the composite organisation was able to achieve:

Quantifiable cost savings:

  • Reduced error rate on invoices to below 1%, saving $2.6 million
  • Efficiency gains for the compliance team representing $494k in savings
  • Reduced IT maintenance through automated change updates, saving $297k

Three years, risk-adjusted PV (Present Value) costs

  • Implementation costs totaling $795k
  • ONESOURCE Indirect Tax licensing costs totaling $759k
  • Ongoing maintenance and training costs $184k

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