SSON Report: Are Shared Services Prepped to Integrate Last-Mile R2R Processes?

Last-Mile R2R Processes in SSC

As businesses strive to respond to the human and business implications of the current pandemic, many have realised the fact that the shared services model is not just reliable, but the right choice in unpredictable times where business resiliency is key, and where technology-enabled remote work strategies define the future.

As a result, there is a move within shared services to increase the geographic as well as process scope of current operations to deliver additional value to the enterprise.

The pandemic has created a burning platform to push enterprises into adopting not just digitised front-end operations, but also digitised business support via the back end.

Thomson Reuters and SSON recently surveyed over 100 global Tax and Finance teams to identify their delivery strategy for statutory reporting and tax, their perceived concerns around centralisation, and their priorities for future investment.

This report summarises these recent research findings and provides expert insight on current best practices and opportunities to identify new ways to standardise, centralise and automate statutory reporting and tax processes to achieve benefits in time, cost, data analytics and transparency.


  • Benchmark your statutory reporting and tax processes against peers and gain insight on best practice for standardisation, automation and centralisation
  • Learn how the limitations that enterprises perceive as hindering a move to a centralised team are now successfully addressed by modern technology platforms
  • Understand the extent to which COVID-19 is driving a more virtual shared services model and accelerating plans for centralisation and automation

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